This Privacy Policy is formulated to standardize the collection, use, storage, protection and management of user personal information on our e-commerce platform. As a professional online retail platform engaged in the sales of charging equipment, portable power products, office conference equipment and various electronic accessories, we fully recognize the importance of user personal privacy. We always abide by relevant data protection principles and network operation norms, and take the protection of user privacy as one of the core work contents of platform operation. This policy elaborates in detail all behaviors related to user information processing on the platform, clarifies the rights and obligations of the platform and users in terms of privacy protection. All users who register accounts, browse pages, place orders and use various services on this platform shall be deemed to have fully understood and agreed to all terms of this Privacy Policy. This policy applies to all users who access and use our platform services.

In the process of using our platform services, users will actively provide a variety of personal information according to service needs. When registering a platform account, users need to provide basic account identification information to complete identity verification and account creation. When placing orders and applying for delivery services, users need to fill in detailed receiving information, including receiving address, contact information and consignee name, which are used to complete goods delivery and order communication. When using after-sales services such as return, refund and customer service consultation, users may provide order numbers, product related information and problem description content. In addition, when participating in platform interactive activities, users may voluntarily submit personalized preference information. All the above information is actively provided by users for the purpose of normally using platform shopping and service functions. We only collect the necessary information required for service realization, and will not collect irrelevant sensitive information without basis.

When users browse our website, visit product pages, click functional buttons and operate account functions, our system will automatically collect some technical data for the normal operation, security maintenance and service optimization of the platform. This part of information includes network access address, device model, browser type, page browsing track, operation time, click records, page stay duration and other anonymous technical data. Such information is collected in an automatic and non-manual way, and all collected data will be processed in an anonymous manner, which cannot be directly associated with the user’s real identity. The main purpose of collecting technical information is to maintain the stable operation of the website, optimize page layout and product display effect, identify potential network security risks, and improve the overall use experience of the platform. We will not use automatically collected technical information to illegally track user privacy.

All user information collected by the platform will only be used for legitimate business and service purposes, and we will not use user information beyond the agreed scope. First, the account information and receiving information provided by users will be used to complete order processing, goods delivery, order notification and after-sales service docking, so as to ensure the smooth completion of the whole shopping process. Second, the anonymous technical browsing data will be used to analyze platform operation data, optimize website functions, adjust product layout and improve user browsing experience. Third, part of the information may be used to verify user identity, protect account security, prevent fraudulent transactions, malicious orders and network security incidents, and maintain the safe trading environment of the platform. Fourth, with the user’s consent, we may use the contact information to push platform product updates, preferential activity information and service reminders. We will strictly control the use scope of all information, and every link of information use has standardized management procedures.

We adopt strict technical means and management systems to store and protect all user information. All user data is stored in dedicated secure server groups, which are equipped with professional firewall systems, data encryption programs and access permission control mechanisms. We classify and encrypt different types of user information. Sensitive personal information adopts high-strength encryption storage technology to prevent data leakage, tampering, loss and illegal access. Our internal staff have different level of access permissions to user information. Only employees who need to contact user information due to work can obtain corresponding data, and all information access behaviors will be recorded in real time. We regularly maintain and upgrade server equipment and security systems, conduct regular security risk detection and data backup work to ensure the long-term safe storage of user information. We will not store user information indefinitely. When the information no longer has service value, we will take safe data deletion processing in accordance with rules.

We promise that we will not sell, rent, transfer or disclose the user’s personal privacy information to any unrelated third parties without the explicit consent of the user. Under normal operating conditions, all user information is only used internally by our platform to complete shopping services. In limited legitimate situations, we may share user information with cooperative service providers, but the scope of sharing is strictly limited. For example, in order to complete logistics and delivery services, we will provide the necessary receiving address and contact information to logistics service partners, but the cooperative logistics party can only use the information for delivery work and cannot reuse or disclose the information. When required by formal legal procedures, judicial organs or regulatory authorities in accordance with laws and regulations, we will truthfully disclose relevant user information as required. For all information sharing behaviors, we will sign strict confidentiality agreements with all cooperative parties to constrain their information use behaviors.

Users enjoy complete rights to their personal information on our platform. First of all, users have the right to inquire, view and sort out their personal information stored on the platform at any time, including account information, order information and receiving information. Second, users have the right to modify, update and correct their wrong or outdated personal information to ensure the authenticity and validity of the information. Third, users have the right to apply for deleting part or all of their personal information when they no longer use the platform services. Fourth, users have the right to withdraw the consent of information authorization at any time. After withdrawing the authorization, we will stop using the corresponding information except for the information that must be retained to complete the follow-up order and after-sales work. Fifth, if users find that their personal information is leaked, illegally used or improperly disclosed, they can contact our customer service team in a timely manner, and we will actively assist in investigating and solving the problem.

We attach great importance to the protection of the privacy information of minor users. Our platform is mainly oriented to adult shopping users who purchase electronic equipment and office supplies. If minors use our platform services under the guidance and supervision of their guardians, we will also strictly protect their personal information in accordance with the provisions of this policy. We will not actively collect the special privacy information of minors. If we accidentally collect the information of minors without the consent of their guardians, we will take measures to delete the relevant data as soon as possible after finding the situation. We suggest that guardians fully perform their supervision responsibilities, guide minors to use network shopping services correctly, and avoid minors from casually submitting personal sensitive information on the network. For all minor user information involved, we will implement more stringent protection standards.

We reserve the right to revise, supplement and update the terms of this Privacy Policy according to the adjustment of platform business, changes in national data protection laws and industry norms. When we make adjustments to the policy content, we will publish the updated policy on the obvious position of the platform page in advance, and mark the update time and revised content. The revised Privacy Policy will take effect on the announced effective date. After the policy is updated, the user’s continued use of all services on the platform will be regarded as acceptance of the new policy terms. We recommend all users to regularly check the content of the Privacy Policy to understand the latest privacy protection rules. If you do not agree with the updated policy terms, you can stop using our platform services.

In the event of accidental user information leakage, tampering, loss and other information security incidents due to objective factors, we will start the emergency response mechanism at the first time. Our technical team will immediately cut off the risk source, control the scope of information impact, and conduct a comprehensive investigation of the cause of the incident. Meanwhile, we will publish the incident handling announcement on the platform in a timely manner, inform the affected users of the relevant situation, and provide targeted suggestions and protection guidance. We will fully track the follow-up situation of the security incident until the risk is completely eliminated. For losses caused by platform-side information security problems, we will actively communicate with users and handle them in accordance with legal provisions and platform rules. We will summarize experience from each security incident to further optimize the information security protection system.